We Are Here for You

Reliable and Expert IT Support

Our support pages offer a wealth of information, find everything you need to keep your systems running smoothly, alternatively contact our support team.

We Are Here for You

Reliable and Expert IT Support

Our support pages offer a wealth of information, find everything you need to keep your systems running smoothly, alternatively contact our support team.

GET THE

Support you Need

Our dedicated support centre offers a wealth of resources to ensure you get the most out of your IT security solutions. Explore frequently asked questions, access informative articles and guides, or delve into video tutorials to enhance your understanding.

Frequently Asked Questions

Yes, Webroot Antivirus can be seamlessly integrated with our other IT management services, such as Frampol FastFix remote support and Monitoring as a Service (MaaS), to provide a comprehensive and tightly integrated security and IT management solution.

Yes, we provide SLAs that guarantee minimum uptime and response times for our internet services.

Office 365 provides your employees with the latest versions of popular productivity apps like Word, Excel, PowerPoint, and Outlook, along with cloud-based collaboration tools like OneDrive and SharePoint. This helps improve productivity, facilitate remote work, and enable seamless file sharing and team collaboration.

By outsourcing your network security to our team of experts, you can focus on your core business operations while ensuring your systems are protected against cyber threats.

By regularly conducting vulnerability scans and penetration tests, you can proactively identify and address security gaps, reducing the risk of data breaches and cyber-attacks.

Our team of experts will work with you to design and implement a customized data backup and recovery plan, which include off-site, and cloud-based storage solutions.

We deploy a suite of monitoring agents and tools across your systems, which feed into our centralized monitoring platform. Our team of experts then analyzes the data and responds to any issues that arise.

Our clients install a lightweight software agent on their devices, which allows our technicians to securely connect and provide support as needed.

Webroot Antivirus uses a lightweight agent installed on client devices to monitor system activity in real-time. It utilizes machine learning and behavioral analysis to detect and prevent the execution of malicious code, without requiring signature updates.

With MaaS, you can detect and resolve IT issues proactively, reduce downtime, and gain valuable insights to optimize your IT operations.

With Frampol ServerBank, you can enjoy the flexibility of cloud hosting, the security of on-premises servers, and the peace of mind that comes with our 24/7 monitoring and maintenance.

Frampol DataBank offers features like automated backups, secure data encryption, rapid recovery, and 24/7 monitoring and support.

Our plans include dedicated, uncapped, static IP addresses and 24/7 customer support.

Our team of certified ethical hackers will perform comprehensive assessments, provide detailed reports, and work with you to develop and implement remediation strategies.

Our Fortinet Managed Solutions include firewall management, intrusion detection and prevention, VPN management, and 24/7 security monitoring and incident response.

We offer best-in-class internet plans based on fiber technology to meet the needs of businesses of all sizes.

Fortinet Managed Solutions are our comprehensive managed security services that leverage Fortinet's industry-leading network security products.

Frampol DataBank is our comprehensive offsite data backup and disaster recovery service, ensuring the safety and recoverability of your critical business data.

Frampol ServerBank is our colocation and cloud hosting service, providing businesses with secure and reliable server infrastructure.

Monitoring as a Service is our comprehensive IT monitoring solution that provides 24/7 visibility and alerting across your entire infrastructure.

Frampol FastFix is our remote IT support service that allows our technicians to securely access and troubleshoot your systems remotely, reducing downtime and improving efficiency.

Vulnerability scanning is the process of identifying and cataloging potential security weaknesses in your systems, while penetration testing involves actively attempting to exploit those vulnerabilities.

Webroot Antivirus is a leading cloud-based endpoint protection solution that provides comprehensive security against malware, ransomware, and other cyber threats.

Our team of certified Microsoft experts can assist with the deployment, configuration, and ongoing management of all your Microsoft products and services. We also offer 24/7 technical support to ensure your Microsoft-based systems are running smoothly.

We offer a wide range of Microsoft products and services, including Office 365, Microsoft Azure, Microsoft 365, Microsoft Defender for Business and Microsoft Teams.

We can provide remote assistance for a wide range of IT issues, including software troubleshooting, hardware diagnostics, system configuration, and more.

We offer a range of dedicated, virtual, as well as hybrid cloud configurations to meet your specific needs.

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